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How to Record and Manage Your Working Day in the Movermate Crew App

The Timesheet feature in the Movermate Crew App allows crew members to record their working day from clock-in through to clock-out.

You can use the Crew App to:

  • Clock in and out of your shift

  • Record time against assigned jobs and activities

  • Pause and resume work

  • Review your recorded hours

  • Identify gaps in your working day

  • Add or edit time entries where required

  • Review your daily activity

  • Submit your timesheet for manager approval

  • View Pending, Approved, and Rejected timesheets

Everything recorded through the Crew App is available to managers in the Timesheets section of the Movermate CRM.


Open Your Timesheet

To access your timesheet:

  1. Open the Movermate Crew App.

  2. Tap Time in the bottom navigation bar.

  3. The Time Sheet screen will open for the current day.

Before starting your first job or activity, make sure you have clocked in for your shift.


Step 1 – Clock In for Your Shift

Tap Clock In when your working day begins.

Once you are clocked in, the Time Sheet screen displays:

  • The current date

  • Your running shift duration

  • Clock In time

  • Clock Out time

  • Job Hours

  • Activities

  • Break

  • Daily Breakdown

  • Today's Activity

While your shift is active, an On the clock indicator is displayed.

Your Clock Out time remains blank until you finish your shift.

Important: Clock in before starting work on your first job or activity so your working day is recorded correctly.


Understanding the Time Sheet Screen

The Time Sheet screen gives you an overview of everything recorded during your current working day.

Running Time

The large counter at the top shows how long you have been clocked in.

Clock In and Clock Out

The cards below the timer show your recorded:

  • CLOCK IN

  • CLOCK OUT

Until you clock out, the Clock Out field displays --:--.

Timesheet Summary

The summary section displays recorded time across:

  • Job Hours

  • Activities

  • Break

Daily Breakdown

The Daily Breakdown provides a chronological overview of the work recorded during your shift.

Today's Activity

Today's Activity shows events recorded throughout the day, such as clocking in, starting work, pausing work, resuming work, or completing an activity.

Tap View All to see additional activity.


Step 2 – Find Your Assigned Work

Tap Home in the bottom navigation bar.

The Home screen contains the following tabs:

  • Today

  • Upcoming

  • Completed

  • Pending

The Today tab displays work assigned to you for the current day.

You can also use the Search field or filter option to locate a particular job or activity.


Understanding Job Cards

Assigned jobs appear as cards on the Home screen.

Depending on the information configured for the job, a card can display:

  • Customer name

  • Job date

  • Scheduled time

  • Job ID

  • Job type

  • Crew information

  • Vehicle information

  • Address

  • Call Customer

  • Navigate

Tap a job card to open the job.


Step 3 – Review the Job

When you open a job, the Job screen provides access to the information required to complete the work.

Available tabs can include:

  • Overview

  • Estimate

  • Media

  • Sign

  • Inventory

The Overview tab displays key job information such as:

  • Job Date

  • Preferred Time Slot

  • Move Size

  • Furnish Type

  • Estimated Start Time

  • Estimated End Time

  • Additional Notes

  • Assigned Movers

Each assigned mover is displayed with their assigned role, such as:

  • DRIVER

  • FIELD_CREW

  • OFFSIDER

A star beside an assigned mover identifies the team leader for that job.


Step 4 – Record Time Against a Job

The controls available on a job depend on whether you are the team leader or another assigned crew member.

If You Are the Team Leader

The team leader controls the overall job workflow.

Before the job begins, available controls can include:

  • On the Way

  • Start Job

Once the job has started, the controls change as the job progresses.

On the Way

Tap On the Way when travelling to the customer's location.

The action is recorded in your activity history.

Start Job

Tap Start Job when work begins.

The job then begins recording working time.

Pause

Tap Pause when the job temporarily stops.

Resume

When work begins again, tap Resume.

End Job

When the work has been completed, tap End Job.


If You Are Not the Team Leader

Crew members who are not controlling the overall job workflow can record their own working hours using the personal work timer displayed at the bottom of the job screen.

The timer displays:

  • Hours

  • Minutes

  • Pause control

  • Stop control

It also includes the following message:

For timesheet use only — this timer records your worked hours. It is not used for job payment or collection.

The personal timer records your own timesheet hours only. It does not control the job status for the rest of the crew.

Use:

  • Pause when you temporarily stop working

  • Resume when you continue

  • Stop when you finish your work on the job

A confirmation is displayed before your work session is ended.


Step 5 – Record an Activity

Activities can be used for work that is not recorded as a customer job.

To open an assigned activity:

  1. Go to Home → Today.

  2. Find the required activity.

  3. Tap the activity card.

The Activity screen can display:

  • Activity Name

  • Activity ID

  • Date

  • Address

  • Estimated Start Time

  • Estimated End Time

  • Additional Notes


Start an Activity

Tap Start when you begin working on the activity.

Once started, the activity begins recording time against your timesheet.

The available controls then allow you to pause or finish the activity.

Pause an Activity

Tap Pause when work temporarily stops.

Resume an Activity

Tap Resume when you continue the activity.

End an Activity

Tap End Job when the activity has been completed.


Confirm Your Activity Time

After ending an activity, you may be asked to review the time recorded for the activity.

The confirmation form includes:

  • Activity Start

  • Activity End

  • Break Hours

  • Total Hours

Review the recorded information and make any required corrections before selecting Done.

Note: The recorded activity must have a duration greater than zero. If the start and end times are the same, the activity cannot be completed until a valid time range is entered.


Step 6 – Review Your Detailed Time Entries

From the Time Sheet screen, tap the main elapsed-time counter to open the detailed Time Entries view.

This screen provides a more detailed breakdown of the working day.

At the top, you can review:

  • CLOCK IN

  • ELAPSED

  • CLOCK OUT

Below this, the timesheet summary displays:

  • Work

  • Break

  • Gaps


Understanding Work, Break and Gaps

Work

Work represents the time recorded against Jobs and Activities during your shift.

Break

Break represents break time recorded during the shift.

Gaps

A Gap represents time between Clock In and Clock Out that is not currently assigned to a Job, Activity, or Break entry.

For example, if you clock in and do not start a job or activity for some time, that period may appear as an Unassigned Gap.


Review Individual Time Entries

The Time Entries section displays recorded entries in chronological order.

An entry can include:

  • Job or activity name

  • Job ID or Activity ID

  • Start time

  • End time

  • Duration

Use the three-dot menu beside an entry to access available actions.


Edit a Time Entry

To adjust the recorded start or end time:

  1. Find the required entry.

  2. Tap the three dots (⋮).

  3. Select Edit Time Entry.

  4. Update the Start Time or End Time.

  5. Tap Save Changes.

The selected job or activity is displayed at the top of the editing panel.


Managing Unassigned Gaps

If time within your shift has not been assigned to any work, it appears as an Unassigned Gap.

An Unassigned Gap displays:

  • Start time

  • End time

  • Duration

You can allocate the gap using:

  • Assign Job

  • Assign Activity

Assign a Gap to a Job

  1. Tap Assign Job.

  2. Search for or select the appropriate job.

  3. Choose the job that the time relates to.

The gap is then attributed to that job for the same time period.

Assign a Gap to an Activity

Tap Assign Activity and select the activity the time relates to.


Add a Time Entry Manually

Additional entries can also be created from the Time Entries screen.

Available options include:

  • + Add Job

  • + Add Activity

  • + Add Break

Select the appropriate option and enter the required times.

This is useful when work was completed but was not captured correctly by the live timer.


Daily Breakdown

The Daily Breakdown provides an easy-to-read summary of how your shift has been recorded.

Entries can include:

  • Jobs

  • Activities

  • Breaks

  • Unassigned Gaps

Each entry displays its recorded time range and duration.

The timezone used for your timesheet is also displayed alongside the Daily Breakdown.

Review this section before submitting your timesheet to make sure the working day has been recorded correctly.


Step 7 – Review Today's Activity

The Today's Activity section provides a chronological history of actions recorded during your working day.

Depending on your work, events can include:

  • Clocked In

  • On the Way

  • Job Started

  • Job Paused

  • Job Resumed

  • Job Completed

  • Activity Started

  • Activity Paused

  • Activity Resumed

  • Activity Completed

  • Break Started

  • Break Ended

  • Clocked Out

Each activity entry includes the time it occurred and the relevant job or activity information where available.

Tap View All to review the complete activity history.


Step 8 – Clock Out

When your working day is complete:

  1. Open Time.

  2. Review your recorded hours.

  3. Check the Daily Breakdown and Today's Activity.

  4. Make sure any work you have been completing is finished or paused.

  5. Tap Clock Out.

Your Clock Out time is then recorded against the timesheet.


Submit Your Timesheet

After reviewing your time entries, tap Submit Timesheet.

Before submitting, check that:

  • Clock In and Clock Out times are correct

  • Jobs and Activities have been recorded

  • Breaks are correct

  • Any time entries you manually added have valid start and end times

  • Unassigned Gaps have been reviewed

If an entry contains invalid information, correct the highlighted entry before submitting.

Once submitted, the timesheet is available for your manager to review.


View Previous Timesheets

You can view your timesheet history from the Crew App.

From the Time Sheet screen, tap the document icon in the top-right corner.

The Timesheets screen contains status tabs including:

  • Attendance

  • Pending

  • Approved

  • Rejected

You can also select the required year and month to find older timesheets.


Attendance

The Attendance tab provides an overview of your daily attendance records.

A timesheet card can display:

  • Date

  • Day

  • Status

  • Punch In

  • Punch Out

  • Total Duration

If you are currently clocked in and have not yet finished your shift, Punch Out may display --:--.

Tap a timesheet card to view its details.


View Timesheet Details

Opening a timesheet displays the recorded details for that day, including:

  • Clock In

  • Clock Out

  • Total Time

  • Job Hours

  • Activities

  • Break

  • Daily Breakdown

Where editing is available, an Edit option is displayed.


Edit a Timesheet

If your timesheet can be edited, tap Edit.

From the Edit Timesheet screen, you can review or update:

  • Clock In

  • Clock Out

  • Job entries

  • Activity entries

  • Break entries

  • Start and end times

You can also use + Add entry to add information that was missed.

Depending on the entry, you can select whether it relates to a:

  • Job

  • Activity

  • Break

Review all changes carefully before saving.


Rejected Timesheets

If a manager rejects a timesheet, it appears under the Rejected tab.

The rejected timesheet displays the reason for rejection so you can understand what needs to be corrected.

To correct a rejected timesheet:

  1. Open the rejected timesheet.

  2. Review the rejection reason.

  3. Tap Edit.

  4. Make the required corrections.

  5. Save your changes.

  6. Submit the timesheet again for review.


Approved Timesheets

Timesheets that have been approved by your manager appear under Approved.

Approved timesheets provide a record of the working hours that have already been reviewed.


Viewing Your Schedule

The Calendar section can be used to review your scheduled work.

To open it:

  1. Tap Calendar in the bottom navigation bar.

  2. Select either:

    • Schedule

    • Availability

Use the date controls to navigate through your scheduled work.


How Your Timesheet Reaches Your Manager

Once your timesheet is submitted, it becomes available in the Timesheets section of the Movermate CRM.

Your manager can review information including:

  • Clock In and Clock Out

  • Total working time

  • Job Hours

  • Activities

  • Breaks

  • Timesheet status

  • Daily working records

They can then approve or reject the timesheet as required.

If a timesheet is rejected, review the rejection reason in the Crew App, make the necessary corrections, and submit it again.

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