When you bill jobs by the hour, it’s essential to understand how working time is calculated and rounded. This article explains exactly how Billable Time works in MoverMate and how each rounding option affects what appears in the Crew App and on invoices.
How Time Is Calculated in MoverMate
MoverMate uses a decimal (100‑based) time system, not the traditional 60‑minute clock.
On a standard clock:
1 hour = 60 minutes
In billing:
1 hour = 1.00
Time is converted into decimal values, which is the industry standard used by invoicing, payroll, and accounting systems.
Common Time Conversions
15 minutes = 0.25
30 minutes = 0.50
45 minutes = 0.75
This ensures consistency between time tracking, invoices, and accounting reports.
How Billable Time Appears in the Crew App
The Billable Time setting you select in Settings → Job Configuration → Billable Time is reflected directly in the Crew App and on customer invoices.
Below is a breakdown of each option with real‑world examples.
No Rounding (Exact Time Billing)
With No Rounding, the system bills the exact time worked.
Example
Start time: 9:00 AM
Finish time: 10:15 AM
Total time worked:
1 hour 15 minutes
Converted to decimal time:
1.25 hours
Result
Crew App shows the actual start and finish time
Invoice displays 1.25 billable hours
This option is best when you want fully transparent, exact time billing.
Round Start and End Times
With this option, MoverMate first rounds the start time and finish time, then calculates the total billable hours based on the rounded times.
15‑Minute Rounding Example
Actual start: 9:07 AM → rounded to 9:00 AM
Actual finish: 12:22 PM → rounded to 12:30 PM
Rounded work window:
9:00 AM to 12:30 PM
Total billable time:
3.5 hours
This option provides light rounding while remaining relatively precise.
30‑Minute Rounding Example (Most Common)
Actual start: 8:16 AM → rounded to 9:00 AM
Actual finish: 10:35 AM → rounded to 11:00 AM
Rounded work window:
9:00 AM to 11:00 AM
Total billable time:
3.0 hours
This is the most commonly used option by moving companies.
1‑Hour Rounding Example
Actual start: 8:27 AM → rounded to 8:00 AM
Actual finish: 10:28 AM → rounded to 11:00 AM
Rounded work window:
8:00 AM to 11:00 AM
Total billable time:
3.0 hours
This strict rounding method is useful when enforcing minimum‑hour billing rules.
Round Total Billable Time
With Round Total Billable Time, the system follows a specific order:
Calculate total elapsed working time
Deduct breaks
Apply rounding to the final total
Rounding is never applied before breaks are deducted.
Step‑by‑Step Example
Job starts: 9:10 AM
Job finishes: 4:25 PM
Total elapsed time:
7 hours 15 minutes
Break deducted:
1 hour
Actual worked time:
6 hours 15 minutes
This 6 hours 15 minutes becomes the base time for rounding.
15‑Minute Increment
Quarter‑hour blocks:
:00, :15, :30, :45
Since 6 hours 15 minutes fits exactly into a quarter‑hour block:
Final billable time: 6.25 hours
(No rounding applied.)
30‑Minute Increment
Half‑hour blocks:
:00, :30
6 hours 15 minutes sits between 6:00 and 6:30.
Because it reaches the midpoint, the system rounds up:
Final billable time: 6.50 hours
1‑Hour Increment
Only full hours are considered.
6 hours 15 minutes is closer to 7 hours than 6 hours.
Final billable time: 7.00 hours
Key Rules to Remember
Time is always calculated first
Breaks are always deducted first
Rounding is always applied last
The same job can result in different billable hours depending on the rounding rule selected.
For any inquiries, please reach out to the Movermate Product Experts at [email protected].We're here to help!