The Moving Hourly Rate section allows you to configure how your hourly moving prices are calculated and applied to customer bookings. This setup directly controls what your customers see on quotes, booking confirmations, and invoices.
Access the Moving Hourly Rate Settings
Log in to your Movermate CRM account.
Navigate to the Settings menu in the left sidebar.
Under the Pricing section, click on Moving Hourly Rate.
Hourly Rate Setup
This section defines your base hourly pricing based on crew size and truck type.
What you can configure
Movers – Number of movers included in the job (e.g. 2 Movers).
Truck – Truck size or capacity used for the move (e.g. 40 CBM).
Minimum Hours – Minimum billable hours for the job.
Everyday Rate – Hourly rate applied when prices do not vary by day.
Note: All prices entered here are exclusive of tax.
Price variation by day
Use the toggle “Do your prices vary by days?” if you charge different rates for weekdays, weekends, or specific days. When enabled, you can define separate hourly rates per day.
Add Pricing (Hourly Rate Rule)
Use Add Pricing to create a new hourly rate rule based on crew size, truck size, and job conditions. This determines when a specific hourly rate should apply.
Pricing fields
Movers* – Number of movers included in this rate.
Truck Size* – Truck capacity associated with this pricing rule.
Min Hours* – Minimum billable hours for jobs using this rate.
Tax – Select the applicable tax rate (pricing is stored exclusive of tax).
When prices vary by day
If “Do your prices vary by days?” is enabled, you can set different hourly rates for each day of the week:
Monday – Sunday* – Enter the hourly rate for each specific day.
This allows you to apply higher or lower rates for weekdays, weekends, or peak-demand days.
When prices do not vary by day
If day-based pricing is turned off, enter a single Price* that applies across all days.
Price* – Standard hourly rate for this configuration.
Description – Optional notes for internal reference or clarity.
Note: All prices listed in the pricing table are exclusive of taxes.
Automation Rules
Enable Automation Rules to automatically apply this pricing based on job details.
You can define rules using:
Job Types* – Select which job types this rate applies to.
Min CBM / Max CBM – Apply pricing based on estimated job volume.
OR
Job Size* and Furnished Type* – Apply pricing based on property size and furnishing level.
Automation rules ensure the correct hourly rate is selected automatically during quoting and booking.
Stair Charges
Stair charges allow you to apply additional fees when stairs are involved in a move.
Enable stair charges
Turn on “Do you charge extra for stairs?” to activate stair pricing.
Stair charge settings
After how many flights you charge for the stairs?
Specify the number of flights included for free before extra charges apply.Price per flight (Excl Tax)
Enter the amount charged per additional flight of stairs.
These charges will be added automatically when stair details are included in a job.
Call Out Charges
Call out charges are one-time fees applied to a job, independent of hourly rates.
Enable call out charges
Turn on “Do you charge extra for Call Out?” to apply call-out fees.
Call out charge details
Item Name* – Name of the charge (e.g. Callout Charges).
Price (Excl Tax)* – Fixed call-out fee applied to the job.
Quantity* – Default quantity applied (usually set to 0 and calculated automatically).
Unit* – Pricing unit (commonly Fixed Price).
Tax – Applicable tax for the call-out charge.
Description – Optional notes for internal or customer-facing reference.
Automation Rules for Call Out Charges
Enable Automation Rules to automatically apply call-out charges based on job details.
You can configure rules using:
Job Types* – Select which job types trigger the call-out charge.
Min CBM / Max CBM – Apply the charge based on job volume range.
Automation rules ensure call-out charges are applied only when specific job conditions are met.
Heavy Lift Charges
Heavy lift charges allow you to add fixed fees for moving large or specialised items.
Enable heavy lift charges
Turn on “Do you charge extra for heavy items?” to activate this section.
Adding heavy lift items
Click “Add Item” to open the heavy lift item form and configure:
Item Name* – Name of the heavy or specialised item (e.g. Piano, Pool Table).
Price (Excl Tax)* – Fixed charge applied per item.
Description – Optional notes about access, weight, or handling requirements.
Once saved, the heavy lift item can be selected on jobs and will be added automatically to quotes and invoices.
Heavy lift charges help protect margins on labour-intensive or high-risk moves.
For any inquiries, please reach out to the Movermate Product Experts at [email protected].We're here to help!