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MYOB Integration & Configuration in Movermate

Updated over a week ago

Integrating MYOB with Movermate allows you to automatically sync invoices, payments, deposits, and expenses. This helps reduce manual work, avoid reconciliation errors, and keep your financial records accurate across both systems.

This guide explains:

  • How to connect MYOB to Movermate

  • Key configuration settings

  • How deposits work before an invoice is finalised

  • Two-way payment synchronisation

  • Invoice update (override) rules in MYOB

Step 1: Connect MYOB to Movermate

Access Integration Settings

  • Log in to your Movermate account

  • Navigate to Settings → Apps Integration

  • Locate MYOB

  • Turn the toggle ON to start the connection

Authorise MYOB Access

  • You’ll be redirected to MYOB

  • Log in using your MYOB credentials

  • Review the permissions requested:

    • Invoices

    • Payments

    • Bank transactions

    • Contacts

  • Click Allow

You’ll be redirected back to Movermate once authorisation is complete.

Step 2: Verify the Connection

  • Confirm MYOB shows as Connected / Enabled

  • The MYOB Configuration screen will automatically appear once the connection is successful

This means Movermate is now ready to sync data with MYOB.

Step 3: Configure MYOB Settings

Correct configuration ensures all financial data from Movermate is synced to the correct accounts in MYOB.

Revenue Account

  • Select the Sales / Income account in MYOB

  • This account is used when invoices are synced from Movermate

Payment Account Settings

Enable this toggle if you want payments to be split by payment method.

When Enabled:

  • Card Payments → Select a card clearing account

  • Cash Payments → Select a cash account

  • Bank Transfers → Select a bank account

When Disabled:

  • All payments are synced to one default account

Deposit Account Settings

Enable this toggle to track deposits separately from final invoice payments.

You can map:

  • Card deposits

  • Cash deposits

  • Bank transfer deposits

When Disabled:

  • All deposits are synced to one default account


Expense Settings

Enable Expense Syncing

  • Navigate to Expense Settings

  • Enable expense syncing to MYOB

Default Expense Account

  • Used when no specific expense mapping exists

Add Expense Type

  • Map individual expense categories (for example: fuel, tolls, subcontractors) to specific MYOB expense accounts


Custom Line Items (Revenue Account Mapping)

Movermate allows you to map MYOB items to line items in Movermate. This ensures each invoice line item is recorded against the correct income account in MYOB.

How It Works

  • Items created in MYOB (such as Moving Charges, Packing Fees, Insurance, Storage, or Waiting Time) can be mapped to matching line items in Movermate

  • Each MYOB item may already be linked to a specific income account

  • When an invoice is sent from Movermate to MYOB, each line item is recorded against its linked income account

Default Revenue Account

If:

  • MYOB item does not have an income account linked, or Movermate line item is not mapped to a specific MYOB item

That invoice line item will be sent to the default revenue account set in Movermate.


Sending Deposits Before Finalising an Invoice

Movermate allows you to send deposits to MYOB before an invoice is finalised. This is useful when customers pay a deposit early and final charges are confirmed later.

How It Works

  • Deposits recorded in Movermate are sent to MYOB as credit notes

  • A credit note represents money received but not yet applied to a finalised invoice

  • Once the invoice is finalised, the credit note is automatically applied

  • The outstanding balance updates correctly

  • No manual reconciliation is required in MYOB

Step-by-Step Process

  • Go to Invoices in Movermate

  • Create an invoice but do not finalise it

  • Record the customer’s deposit

  • Open the ⋮ (three-dot) menu

  • Select Send to MYOB

  • The deposit appears in MYOB as a credit note

  • Finalise the invoice in Movermate

  • The credit note is automatically applied and the balance updates

Important Note: MYOB applies stricter decimal calculation and validation rules.

If line items are mapped and overly complex decimal values (multiple decimal places or compounded calculations such as 88.3461) are used, the invoice will not be finalised.

To avoid this:

  • Use simplified rates where possible

  • Limit excessive decimal precision

  • Review mapped line items before finalising

This ensures smooth finalisation and successful syncing.


Two-Way Payment Synchronisation (Movermate ↔ MYOB)

Movermate supports two-way payment synchronisation with MYOB, ensuring both systems stay aligned.

How It Works

  • Payments added in Movermate sync to MYOB automatically when the scheduled sync runs

  • Payments added directly in MYOB sync back to Movermate during the scheduled sync

  • Synchronisation applies only to finalised invoices

  • Helps prevent duplicate or missing payments

Sync Schedule

  • Automatic synchronisation runs twice daily:

    • 12:00 AM

    • 12:00 PM

Manual Sync Option

In addition to the scheduled sync, you can trigger an instant sync at any time:

  • Use the Sync button in the Payments section, or

  • Use the Sync button under Settings → App Integrations → MYOB

This allows you to immediately push payment updates without waiting for the next scheduled run.

Payment Added in Movermate

  • Finalise the invoice

  • Add the payment in Movermate

  • The payment will sync to MYOB during the next scheduled sync

  • Or sync instantly using the Manual Sync button

Payment Added in MYOB

  • Open the invoice created from Movermate

  • Add the payment in MYOB

  • The payment will sync back to Movermate during the next scheduled sync

  • Or sync instantly using the Manual Sync button


Invoice Override (Re-Syncing Changes)

Movermate allows you to update and re-sync invoices to MYOB even after a payment has been recorded. This ensures you can correct mistakes or adjust charges without creating duplicate invoices or breaking your accounting records.

How Invoice Overrides Work

When an invoice is updated in Movermate, the same invoice in MYOB is updated in place.

Step-by-step:

  1. Go to Invoices in Movermate

  2. Open the invoice you want to modify

  3. Make the required changes (such as pricing, line items, quantities, or descriptions)

  4. Re-finalise the invoice

  5. Movermate re-syncs the updated details to MYOB

The original invoice in MYOB is updated with the new information, a new invoice is not created.

Need further help?
For any questions or assistance, contact the Movermate Product Experts at
📧 [email protected]

We’re here to help you get the most out of your Xero integration.

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