What this automation does
This automation automatically sends a Booking Confirmation email to the customer as soon as a job is created in Movermate.
It confirms the booking details immediately and gives customers confidence that their move is locked in.
How the automation works
Trigger
When a job is created
Action
Send an email to the customer
Uses the Booking Confirmation email template
Timing
Sent immediately, or can be customised to send after a short delay (for example, 2–5 minutes, or any custom time).
This ensures customers receive confirmation at the right time without any manual follow-up.
How to set it up
Go to Settings → Automation Centre
Click Add Automation
Enter the workflow name:
Booking Confirmation Email (Job Created)Configure the automation:
Trigger: When a Job is created
Action: Send customer → Email
Email template: Booking Confirmation
Timing: Immediately or customise as required
Click Add Workflow
When setting up this automation, make sure you select the Gmail (📩) icon before choosing your email template.
This is a Top Recommended Automation for moving businesses looking to secure bookings and deliver a smooth customer experience.
Need help?
For any enquiries, contact the Movermate Product Experts at
📧 [email protected]
We’re here to help.


