Skip to main content

Booking Confirmation Email (Job Created)

Updated over a week ago

What this automation does

This automation automatically sends a Booking Confirmation email to the customer as soon as a job is created in Movermate.
It confirms the booking details immediately and gives customers confidence that their move is locked in.

How the automation works

Trigger
When a job is created

Action
Send an email to the customer
Uses the Booking Confirmation email template

Timing
Sent immediately, or can be customised to send after a short delay (for example, 2–5 minutes, or any custom time).

This ensures customers receive confirmation at the right time without any manual follow-up.

How to set it up

  1. Go to Settings → Automation Centre

  2. Click Add Automation

  3. Enter the workflow name:
    Booking Confirmation Email (Job Created)

  4. Configure the automation:

    • Trigger: When a Job is created

    • Action: Send customer → Email

    • Email template: Booking Confirmation

    • Timing: Immediately or customise as required

  5. Click Add Workflow


When setting up this automation, make sure you select the Gmail (📩) icon before choosing your email template.

This is a Top Recommended Automation for moving businesses looking to secure bookings and deliver a smooth customer experience.

Need help?

For any enquiries, contact the Movermate Product Experts at
📧 [email protected]
We’re here to help.

Did this answer your question?