Setting up a new Crew App user in MoverMate allows employees to access and manage their assigned jobs through the Crew App. Follow the steps below to add and configure a new Crew App user.
1. Navigate to the Employee Section
Open the MoverMate Dashboard and log in.
Go to the Resources section.
Click on Employees.
2. Add a New Employee
On the employee list page, click on the + Add Employee button.
Enter the following basic details:
First Name and Last Name.
Email Address (used for login).
Phone Number.
Department (e.g., Operations, Sales).
Employment Type (Full-time, Part-time, Contractor).
Click Next to proceed.
3. Assign Crew App Access
To grant the employee access to the MoverMate Crew App:
Check the Crew App License box.
Select the appropriate role for the user.
If required, enable additional licenses:
Tracking License – Enables real-time location tracking.
ICR License (Inventory Condition Reporting) – Required for completing inventory reports in the Crew App (available in the Enterprise Package).
Click Next to proceed.
4. Configure Pricing Details
Select the Pricing Type:
ABN (Australian Business Number) – Specify if the employee is GST registered.
TFN (Tax File Number) – Enter the TFN if applicable.
If the employee’s pricing varies by day, enable the toggle and enter rates for each day.
Set additional charges (e.g., heavy lifts, stairs) if applicable.
Click Next to continue.
5. Upload Required Documents
Drag and drop or upload necessary employee documents (PDF, DOCX, or image format, max 5MB).
Click Create to finalize the setup.
6. Employee Login to Crew App
The employee will receive an email with login details.
They can download the MoverMate Crew App from the App Store or Google Play Store.
Upon logging in, they can view and manage assigned jobs.
By following these steps, you can successfully add a new Crew App user to MoverMate, ensuring they have access to job details and management tools.