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Steps for Configuring Booking Confirmation
Steps for Configuring Booking Confirmation
Updated over a week ago

Follow this step-by-step guide to configure the Booking Confirmation process for your business, ensuring all the necessary details are captured and confirmed by your customers.

Navigate to Confirmation Details

  1. Go to the Settings Menu: Log in to your admin panel and open the Settings menu.

  2. Find the Jobs Section: Scroll down or locate the Jobs section.

  3. Click on Confirmation Details: Under the Jobs section, click on Confirmation Details to access the configuration page.


Add a New Confirmation Step

  1. Click the + Add Action: Under the Confirmation Steps section, click the + Add Action button to add a new confirmation step.

  2. Choose the Confirmation Steps:

    • Deposit: Define the deposit amount required for the booking.

    • Document: Select the document type for booking confirmation (e.g., Booking Confirmation document).

    • Details: Choose which details need to be confirmed (e.g., First Name, Last Name, Phone Number, etc.).


Set Up Deposit and Document Options

  1. Deposit: Choose the Deposit field to specify the monetary deposit that clients need to pay to confirm the booking.

    • Enter the amount for the deposit in the Deposit section.

  2. Document: Select the Document field to determine the type of confirmation document used (e.g., Booking Confirmation).

    • You can create a custom document or select the default template.

Select Details to Include

  1. Select Details: In the Details dropdown, choose the fields that should be included in the booking confirmation. Examples of details include:

    • Pickup Address

    • Drop-off Address

    • Job Date and Time

    • Move Size

    • Furnish Type

  2. Ensure all necessary fields are selected for accurate customer confirmation.

Order the Steps

Arrange the order of the steps based on how you want your customers to perform the actions:

  • For example, set Deposit first, then Document, and finally Details.

  • You can change the order by clicking and dragging steps into place.


Save Your Settings

  1. Click Save: Once you've configured all the necessary steps and details, click Save Details to apply the settings.

  2. Confirmation Process: Your booking confirmation process is now set up, and customers will follow the steps in the order you defined.

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