Overview: You can now create jobs before a date is confirmed, run jobs across several days, and reopen a completed job without recreating it. This article explains how each feature works in the CRM and when to use it.

Unscheduled Jobs: Create a job without a date and schedule it later.
Multi-Day Jobs: Set a job type to run over a date range instead of a single day.
Reopen Job: Move a Completed job back to Assigned or Unassigned, keeping its crew and truck.

Who can use this: Users with access to Jobs, the Calendar and Job Configuration. Your role permissions apply.

1. Unscheduled Jobs

A job no longer needs a date to be created. Until a date is set, it carries an Unscheduled status and waits in a dedicated list so it is not lost.

How it works

Before this release, a date was required to create a job. Now you can leave it blank.
A job without a date shows an Unscheduled status badge in the Jobs list.
On the Calendar (Job Calendar), these jobs appear in the Unscheduled tab in the right-hand panel. Each card shows the job number, job type, customer name and the options to Add Date, Add Time, Add Address, View Job and Assign Job.

To schedule an unscheduled job

Open Jobs and select the job, or open it from the Unscheduled tab on the Calendar.
In Job Details, click Edit.
Under Job Date, select the date in the calendar picker and click Apply.
Choose a Time Slot if needed, then click Save Changes.
Assign a crew or truck when you are ready. The status then changes with the job’s assignments, as it does for any other job.

2. Multi-Day Jobs

Multi-day support is set per job type. Each job type is either a Single date (one day) or a Date range (multiple days).

Step 1: Set up the job type

Go to Settings → Job Configuration → Job Types.
Select an existing job type, or add a new one.
Under Date setup, choose one:
- Single date: One day.
- Date range: Multiple days.
Click Save.

Example: The Cleaning job type is set to Date range. Cleaning jobs often run over a few days, so every Cleaning job can now be given a start day and an end day.

Step 2: Use it on a job

Once a job type is set to Date range, the date field works for a range on any job of that type. This applies when you:

Create a lead.
Create a job.
Edit Job Details on an existing lead or job.

Select the Job Type that is set to Date range.
Open the Job Date field. The calendar opens so you can pick a range.
Click the first day, then click the last day.
Click Apply.
Save the lead or job.

The range then shows as the job’s date, for example 29/10/2026 - 31/10/2026. It shows the same way in Job Details and in the Job Date column of the Jobs list.

If the job type is set to Single date, the calendar lets you pick one day, as before.

Good to know

Date setup is a required field on the job type.
The actual dates are not chosen on the job type. You choose them when you add the stage to a job.
Use Date range for job types that normally run over more than one day, such as interstate moves. Keep Single date for local jobs that finish in a day.

3. Reopening a Job

Reopen Job moves a Completed job back into the active workflow, and it keeps the crew and truck already assigned. It is available only on jobs with Completed status.

What status the job gets

The job has	New status
A crew member assigned	Assigned
A truck assigned	Assigned
Both crew and truck assigned	Assigned
Neither crew nor truck	Unassigned

What stays the same

Crew and truck assignments are not removed or changed.
The job is no longer shown as Completed. Its new status is updated in the Jobs list, on the job’s details and on the scheduling calendar.

To reopen a job

Open a job that has Completed status.
Select Reopen Job from the Actions dropdown.
Confirm that the status now shows Assigned or Unassigned, as in the table above or in the Job Summary.

4. Use Cases

Scenario	Feature	What to do
A customer enquires and wants a booking, but the moving date is not confirmed.	Unscheduled Jobs	Create the job without a date. Find it in the Unscheduled tab on the Calendar and add the date when it is confirmed.
A customer is waiting on settlement, lease dates or a buyer before they can lock in a day.	Unscheduled Jobs	Keep the job as Unscheduled so it stays visible, then add the date when it is confirmed.
You need to see which jobs still have no date.	Unscheduled Jobs	Look for the Unscheduled status in the Jobs list, or open the Unscheduled tab on the Calendar.
An interstate or long-distance move takes several days.	Multi-Day Jobs	Set the job type’s Date setup to Date range, then choose the actual dates when you add the stage to the job.
Your local jobs finish in one day.	Multi-Day Jobs	Keep the job type on Single date.
A job was marked Completed by mistake.	Reopen Job	Use Reopen Job. It returns to Assigned or Unassigned, with its crew and truck still in place.
Extra work or a follow-up visit is needed after completion.	Reopen Job	Reopen the job, make the changes, then complete it again.

FAQs

Can I create a job without a date?

Yes. The job is created with an Unscheduled status until you add a date.

Where do I find unscheduled jobs?

In the Jobs list (Unscheduled status) and in the Unscheduled tab on the Calendar.

Can I change a job type from Single date to Date range later?

Yes, you can edit the job type’s Date setup under Job Configuration. Check any existing jobs of that type afterwards.

When do I choose the dates for a multi-day job?

On the job, when you add the stage. The job type only sets whether dates are a single day or a range.

Which jobs can be reopened?

Only jobs with Completed status.

Does reopening remove the crew or truck?

No. Existing assignments are kept, and the new status depends on them.

For further questions, contact the Movermate Product Experts at [email protected].

Unscheduled Jobs, Multi-Day Jobs & Reopening a Job: Use Cases (CRM)