The Dialpad integration in MoverMate allows your team to make and manage calls directly from the CRM while automatically tracking all communication activity against leads and jobs.
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This helps removalist companies centralise communication, improve team visibility, and reduce manual admin work.

Once Dialpad is connected, users can place calls directly from within MoverMate using the built-in call button located in the top-right corner of the platform.

This allows your office staff and sales team to:

The integration creates a much faster and smoother communication workflow for day-to-day operations.

Follow the steps below to connect Dialpad with MoverMate:
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Step 1: Open Settings

From the left-hand menu, go to:

Settings → Apps Integration
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​Step 2: Locate Dialpad

Scroll down until you see the Dialpad Integration card.
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​Step 3: Enable the Integration

Turn the toggle ON to activate the integration.
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​Step 4: Sync Your Numbers

Click on the Sync Numbers button.
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This will connect your Dialpad numbers with MoverMate.

Once the integration is enabled successfully:

Step 1: Open Any Lead or Job
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​Step 2: Locate the Call Icon

At the top-right corner of the screen, you will see the phone/call icon.

Clicking this button allows you to start calling directly from the CRM.
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​Step 3: Enable Options Inside the Dialpad Dialogue

Once the integration is connected and you click the call icon, the Dialpad dialogue/window will appear.

From there, ensure the required Dialpad options are enabled, such as:

When these options are enabled inside Dialpad, MoverMate will automatically:

This ensures all customer communication is synced and visible directly within the CRM.

After the call is completed:

This keeps all communication history linked directly to the customer record.