Overview — With this integration you can:
Send SMS messages to customers
Receive customer replies
Sync Aircall phone numbers
Manage SMS conversations inside Movermate
Important Note: Aircall SMS functionality is available only on supported Aircall Professional plans. Please make sure your Aircall account includes SMS support before connecting it with Movermate.
Step 1 — Connect Aircall
Log in to Movermate
Go to Settings›App Integrations
Find the Aircall integration card
Toggle the switch ON
A dialog will appear — click Allow Access
You will be redirected to Aircall — sign in and authorize the connection
Click Authorize
After approving, you will be redirected back to Movermate — the Aircall card will show as connected.
Step 2 — Sync Numbers
On the Aircall integration card, click Sync Numbers
You will be taken to a number selection page — click + Add numbers
Select the numbers you want to use (a green check will appear on selected numbers)
Click Confirm
Your selected numbers will now appear in the list — click Add numbers to save
Your Aircall numbers are now synced and available for SMS messaging inside Movermate.
Step 3 — Send SMS to Customers
Once connected and synced, you can send SMS messages directly from Movermate.
Send SMS from Activity Logs
Open any Lead or Job
Go to the Activity Logs tab
Click the Message button
Select:
SMS From — your Aircall number
SMS To — the customer's phone number
Template (optional)
Type your message and click Send
All sent messages and customer replies will appear in the activity logs.
View SMS Conversations
Go to Communication›Text Messages
View all SMS conversations in one place
Open any conversation to read incoming messages, send replies, and track message history.
Disconnect Aircall
Go to Settings›App Integrations
Find the Aircall integration
Toggle the switch OFF
Confirm the disconnection
For any inquiries, please reach out to the Movermate Product Experts at [email protected].We're here to help!