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How to Collect Payments in Movermate

Updated over a month ago

Movermate CRM makes collecting payments simple and efficient. You can receive payments via Cash, Credit Card, or Bank Transfer. This guide covers two methods for processing payments:

  1. From the Job Summary Page

  2. From the Payments Table

Collecting Payments from the Job Summary Page

Step 1: Navigate to the Job Summary Page

  • Go to the specific job for which you need to collect payment.

  • Ensure an invoice has been created. If an invoice is not available, click "Add Invoice" to create one.

Step 2: Add Payment

  • Click the "Add Payment" button under the Payments section.

  • A pop-up window will appear with the invoice amount automatically populated.

Step 3: Select Payment Method

Choose one of the three available payment methods:

  • Cash

  • Credit Card

  • Bank Transfer

You can also edit the amount if necessary.

Step 4: Complete the Payment

  • Fill in the required payment details based on the selected method.

  • Click "Submit" or "Pay Now" to complete the transaction.

  • Once processed, the payment will be recorded in the system, and the invoice status will be updated accordingly.


Collecting Payments from the Payments Table

Step 1: Navigate to the Payments Section

  • From the left-side menu, click on Payments.

  • This will open the Payments Table, showing all past transactions and pending invoices.

Step 2: Click on "Create Payment"

  • In the top-right corner, click on the Create Payment button.

  • A side pop-up will appear for payment collection.

Step 3: Search for the Customer or Invoice

  • In the pop-up, search by customer name or invoice number to find an open invoice.

  • If no open invoice exists, you can create one by clicking "Create Invoice".

Step 4: Select the Invoice for Payment

  • If an invoice exists, select it from the list.

  • The payment screen will open with the pre-filled invoice amount.

Step 5: Choose the Payment Method

Select one of the three available options:

  • Card – Enter the customer’s card details and process the payment.

  • Cash – Manually record the cash payment received.

  • Bank Transfer – Enter the customer's bank details and upload the payment receipt.

Step 6: Enter Payment Details

  • For Card Payments: Enter the card number, expiry date, and CVV, then click "Pay Now".

  • For Cash Payments: Enter the amount received and confirm the transaction.

  • For Bank Transfers: Enter the bank details, attach the receipt, and click "Pay Now".

Step 7: Confirm the Payment

  • Once the payment is successfully processed, it will be updated in the Payments Table.

  • The invoice status will automatically update to "Paid" if the full amount has been received.

Step 8: Download or Send Payment Receipt (Optional)

  • Locate the payment entry in the Payments Table.

  • Click the three-dot menu (⋮) next to the payment record.

  • Select "Send Receipt" to email it to the customer or "Download Receipt" to save a copy for records.

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