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How to Set Shift Slots in Movermate CRM

Updated over a week ago

Set Up and Manage Shift Slots

This article explains how to configure and manage Shift Slots in Movermate. Shift Slots allow you to define your team’s working hours and arrival flexibility, helping you schedule jobs more accurately and set clear expectations with customers.


Access the Shift Slots Centre

  1. Open Settings from the main menu.

  2. Click Shift Slots Centre.

  3. Select the Edit icon to modify your existing shift setup.


Define Shift Slot Timings

Each shift slot can be customised with specific timing details:

  • Start Time – The time your team begins work for the shift

  • End Time – The time the shift ends

  • Arrival Window – A flexible time range during which your team may arrive

The Arrival Window is especially useful for managing real-world variables such as traffic or previous job overruns, while still providing customers with a realistic arrival estimate.

After entering or updating the details:

  • Click Save to confirm your changes

  • Click Cancel if you do not wish to apply them


Shift Types Available

Movermate supports the following shift categories, which you can configure independently:

  • Morning – Ideal for early-day jobs

  • Afternoon – Suitable for later start times

  • All-Day – Best for flexible or longer-duration jobs

You can adjust each shift type to match how your team operates.


Control Arrival Slot Visibility in Jobs

Movermate provides a toggle that lets you choose whether the Arrival Slot is visible within job schedules.

Verify How It Appears in a Job

  1. Go to Jobs.

  2. Open any job record.

  3. Navigate to Job Schedule.

  4. Check the Schedule Details section.

  • When the toggle is disabled, the Arrival Slot is hidden from the job schedule.

  • When the toggle is enabled, the Arrival Slot is clearly shown within the schedule details.


Your Shift Slots are now configured and ready to support more accurate scheduling across your jobs.

For any inquiries, please reach out to the Movermate Product Experts at [email protected].We're here to help!

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