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Managing Roles & Permissions (CRM)

Overview

A role decides what each person can see and do in Movermate. This article explains where roles are managed and how to give an employee a role.

1. Understand the two types of role

Role type

Used for

Where to manage it

System Roles

The CRM, for your office team

Settings → Business & Team → System Roles

App Roles

The Crew App, for movers and drivers

Settings → Business & Team → App Roles

2. Give crew members access

To let crew members use the Crew App, add the Crew permissions you want them to have to their role.

3. Give an employee a role

  1. Go to Resources → Employees.

  2. Click the three dots next to the employee, then Edit.

  3. Open User Access and click Edit.

  4. Choose the licence and role the employee needs.

  5. Save.

You can also choose a licence and role when you first add an employee. See Adding an Employee (CRM).

For further questions, contact the Movermate Product Experts at [email protected].

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