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Understanding CRM & Crew Licences

Overview

Movermate has two kinds of licence. Each employee gets the one that matches how they work. This article explains the difference and how to give or change a licence.

1. Know the difference

CRM licence

Crew licence

Who it's for

Your office team: sales, dispatch, admin and managers

Movers and drivers in the field

Where they use it

Movermate on a computer or browser

The Movermate Crew App on a phone

What they do

Manage leads, estimates, bookings, scheduling and invoices

See their jobs, complete checklists and record work on site

In short: the CRM runs the business. The Crew App runs the job.

2. Choose the right licence

  • Works at a desk, quotes customers or schedules jobs? Give them a CRM licence.

  • Moves furniture or drives the truck? Give them a Crew App licence.

  • Needs both? You can give them both, depending on what they do.

3. Give or change a licence

  1. Go to Resources → Employees.

  2. Click the three dots next to the employee, then Edit.

  3. Open User Access and click Edit.

  4. Choose the CRM and/or Crew App licence the employee needs.

  5. Save.

You also choose a licence when you first add an employee. See Adding an Employee (CRM).

For further questions, contact the Movermate Product Experts at [email protected].

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