Set Up DKIM and DMARC on Your Domain
These settings tell email inboxes that emails from your business are genuine. This helps your quotes and booking confirmations land in the inbox instead of spam.
What you’ll do
Add 3 records in your domain settings:
SPF – lists who can send email for your business
DKIM – adds a digital signature to your emails
DMARC – protects your business name from fake emails
It takes about 15 minutes.
Before you begin
Make sure you can log in to:
The website where your domain is managed
The service you use to send emails
Note: If someone else manages your website or domain, send them this guide.
Step 1: Open your domain settings
Log in to the website where your domain is managed.
Open your domain and find DNS or DNS Records.
You will use the Add Record button for each step below.
Each record has 3 boxes to fill in:
Type – the kind of record (TXT or CNAME)
Name – may also be called Host
Value – may also be called Content or Points To
Leave any other boxes (such as TTL) as they are.
Important: In the Name box, type only the short name shown in this guide, for example _dmarc. Do not add your domain name at the end.
Step 2: Add the SPF record
First, check your list of records. If you already have a record whose value starts with v=spf1, edit that one. Do not add a second.
Otherwise, click Add Record and enter:
Type: TXT
Name: @
Value: v=spf1 include:XXXX ~all
Replace XXXX with the value for your business email provider:
If your business email is with | Replace XXXX with |
Google Workspace (Gmail) |
|
Microsoft 365 (Outlook) |
|
GoDaddy email (Professional Email or Microsoft 365 from GoDaddy) |
|
Fastmail |
|
Zoho Mail | Copy the value shown in your Zoho admin console (it differs by region) |
Any other provider | Ask your provider for their “SPF include” value |
For example, if your email is with Google Workspace, enter:
v=spf1 include:_spf.google.com ~all
If you use more than one email provider, add both to the same record:
v=spf1 include:_spf.google.com include:spf.protection.outlook.com ~all
Note: If you send Movermate emails through SendGrid, Amazon SES or Postmark, you do not need to add them here. Their own domain setup takes care of this.
Click Save.
Step 3: Add the DKIM record
Log in to your email service and open Domain authentication or DKIM.
It will give you a Type, Name and Value.
In your domain settings, click Add Record and copy all three in exactly.
Click Save.
Go back to your email service and click Verify or Enable.
Important: Copy the values exactly, with no extra spaces. If your email service gives you more than one record, add them all.
Step 4: Add the DMARC record
Click Add Record and enter:
Type: TXT
Name: _dmarc
Value: v=DMARC1; p=none; rua=mailto:[email protected]
Replace [email protected] with your own email address. This address will receive reports about emails sent using your domain.
Click Save.
Step 5: Wait and check
Changes can take up to 48 hours to start working.
Once they do, your email service will show your domain as Verified.
Example: what your finished records look like
Type | Name | Value |
TXT |
|
|
TXT or CNAME | From your email service | From your email service |
TXT |
|
|
Common mistakes
Two SPF records. Keep only one. Edit the existing one instead.
Domain added to the Name. Type
_dmarc, not_dmarc.yourcompany.com.au.Extra spaces. Copy values exactly as given.
Checking too early. Wait up to 48 hours before trying again.
Advanced (optional)
Once everything has worked for a few weeks, your IT person can make DMARC stricter by changing p=none to p=quarantine, and later to p=reject. This sends fake emails to spam or blocks them.
Important: Only do this once all your genuine emails are passing. Otherwise, your own emails may go to spam.
You’re all set!
Your domain is now set up so your emails are trusted by inboxes.
Need help?
For any enquiries, contact the Movermate Product Experts at
📧 [email protected]
We’re here to help.