If the deposit appears as $0 when you send an estimate, the deposit amount or percentage may not be configured correctly.
Follow the steps below to review your deposit settings.
Check the Job Type Deposit
Go to:
Settings → Job Configuration → Job Type
Open the relevant Job Type and check that the correct deposit amount or percentage has been entered.
If no deposit is configured for the selected Job Type, the deposit may appear as $0 when sending the estimate.
Check the Booking Confirmation Deposit
Go to:
Settings → Booking Confirmation Steps
Open the Deposit step and confirm that the required deposit amount or percentage has been entered correctly.
Also make sure the Deposit step is included in your Booking Confirmation process.
Check the Deposit on the Estimate
Open the relevant lead or job.
Create or edit the estimate.
Review the deposit amount or percentage.
Confirm that the deposit has been calculated correctly.
Save the estimate.
Once the deposit settings are configured correctly, the applicable deposit amount should appear in the Send Estimate section.
If the deposit continues to show as $0, review the selected Job Type and Booking Confirmation settings again.
For further assistance, contact the Movermate Support Team at [email protected].